FAQs


WHEN WILL YOU SHIP MY ITEMS?

- All items are subject to a handling period before they are dispatched.

- Orders leave the warehouse within 3-5 days of payment with the exception of the "Attract Luck" Tibetan Bracelets that come from Asia. They usually ship within 3-5 days but will be coming from Asia so please expect up to 3 weeks for delivery time.

 

WHEN WILL I RECEIVE MY ITEM(S)?

- T-Shirts and apparel items should be received within 1-2 weeks of your order date. This may be a little longer for international delivery.

- For other specialty and giveaway items, please allow up to 4 weeks delivery time as they may be shipping from other countries.

 

WHERE ARE MY ITEMS COMING FROM?

- Although our fulfillment house is located in the U.S., some of our specialty items are located in other countries such as Australia, Germany, United Kingdom and China.

 

WILL MY ITEMS BE SENT IN ONE PACKAGE?

- For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping. Please keep this in mind when receiving deliveries.

- If you have any other questions, please email support@elevatetheglobe.com and we will do our best to help you out.

 

WHERE CAN I RETURN MY ITEMS? 

- Please email support@elevatetheglobe.com to request a return and send your package to 1601 N Sepulveda Blvd Manhattan Beach California US 90266.